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CELLPHONE & COMPUTER REPAIR
Devices booked in with IMEI and condition, the repair tracked through every stage, and the customer told when it is ready — with the accessories counter on the same till.
BUILT FOR
A repair shop holds other people's property, which makes booking-in the whole job. EasyAs! records the device with its IMEI or serial, the fault as reported, the condition it arrived in and what was included with it — so there is no argument later about a scratch that was already there. The customer gets a reference and the device gets a ticket.
From there it is stages: diagnosed, quoted, awaiting approval, awaiting part, repaired, ready. Each one is visible at the counter, so a customer phoning in is answered in seconds. Parts come off the same stock file as the accessories you sell out front, warranty on the repair is recorded against the device, and the retail counter runs as an ordinary till.
WHAT YOU GET
Device, serial, reported fault, condition and what came with it.
Diagnosed, quoted, awaiting part, repaired, ready — answered at the counter.
The job waits on the customer's yes as a stage, with the quote recorded.
Repair parts drawn from the same stock file as the shop front.
Warranty recorded against the device, so a return visit is traceable.
Cases, cables and chargers sold on the same till.
THE APPS BEHIND IT
QUESTIONS, ANSWERED
Book-in captures the device, its IMEI or serial, the reported fault, its condition and what was included — so what arrived is on record.
The repair's stage is visible at the counter, so a phone query is answered immediately, and ready devices can trigger a message.
Yes — parts used on a repair draw from the same stock file as the accessories on the shelf.
Yes. The front counter runs as an ordinary retail till on the same product file.
LET'S TALK SHOP
Open the live demo and drive it yourself right now, or book a free walkthrough and watch your own business run on EasyAs! before you spend a cent.
Sales +27 21 982 0277 · Mon – Fri · 09:00 – 17:00 SAST · Cape Town, South Africa